Terms & Conditions

Our mission is create happy, repeat customers!

We are a Ma & Pa Business, operating a studio/ workshop within our Craftsman Bungalow home. Most everything is done in-house, which gives us complete control of the quality from beginning to final delivery and keeps our cost low.

The highest quality handcrafted products at the best possible price!

Pickups:

We encourage clients to buy studio direct and pick up their purchases from our Comox Valley location.

Deliveries:

Personal delivery is available to Vancouver Island destinations. Studio to your door on Vancouver Island for $250  or less.

Third Party Shipping:

If your purchase needs to be shipped by a third party: we will crate and package the item for delivery using our high standards. Products are fully insured. Crating and packaging charges apply.  Please contact us for an estimate.

Payment Options:

  • E- transfer
  • Pay Pal
  • Credit Card
Shipping Damages:

Return product after inspection (take pictures) we will do what we can to ensure customer satisfaction.

Product Guarantee

We stand behind what we build, in the event of a structural or material failure, we will ( at our decision) repair or replace. This does not include misuse or abuse.

Return Policy

Custom items non returnable.

On stock items: Returns need to be qualified within 3 days. A 25% restocking fee will apply. Return shipping is the responsibility of the customer. Product to be returned in its original packing.

Lifetime Guarantee on all Furniture, Windows and Doors Lifetime Guarantee on all Furniture, Windows and Doors